This page is described to address common questions potential clients might have about your services, processes, and expertise.
FAQ ABOUT OUR COMPANY OPTA SOFT TECHNOLOGIES LLC
We provide Custom Softwares, Point Of Sale Solution for various industries like Retail, Beauty Salon, Restaurant etc, Inventory Management, Barcode Solutions, QR Code Digital Menu, Centralized Cloud POS for Multi Store Business, Premium POS Hardware, Cloud Mobile POS Etc.
Our main office is located in Dubai, UAE. We used to provide Solution in entire Mena region as onsite and online. You can find our full address and contact details on the Contact Us page.
Yes. In the United Arab Emirates, we are a dedicated Point Of Sale Solution provider. We provide hardware, software installation, onsite user training, and on-site and online customer support 24 hours a day, seven days a week.
We specialize in enterprise solutions, Point Of Sale Software, Online and Offline POS Software, Restaurant Management Software, Beauty Salon Software, Hosptality Management Software, e-commerce platforms, mobile applications, CRM systems, and cloud-based solutions.
Yes, we tailor our software solutions to meet the unique needs and requirements of each client. Operations between businesses differ. For practically any type of business, we have a specific ready-to-use product; if you require any customization, we can handle that as well.
Our process includes requirements gathering, design, development, testing, deployment, and maintenance. The timeline varies based on the project’s complexity and requirements. We provide an estimated timeline during the initial consultation.
We follow industry best practices and use advanced security measures, including encryption, secure coding practices, and regular security audits.
Yes, our solutions comply with local data protection laws and international standards.
Yes, you can view detailed case studies and project examples on our Portfolio / Client page.
Yes, Every currency is supported by our software. We mostly made our program compatible with Arabic and English. In addition to English and Arabic, certain POS applications now support Chinese, Italian, French, Pashto, and other languages.
Our privacy policy outlines how we collect, use, and protect your data. You can read the full policy on our Privacy Policy page.
Since 2012, we have been acting as a committed and one-stop shop for point-of-sale solutions in the UAE and beyond. We offer a comprehensive range of POS solutions, including online and offline options, as well as hardware and software, along with supply, installation, training, and support.
We have a huge list of satisfied customers, ranging from small kiosks to large retail chains with multiple locations. We keep our customers satisfied by providing premium support; the majority of our business comes from references from previous customers. We have numerous success stories of small businesses that began as one and developed into large chains with several locations; we have supported these businesses from the beginning.
We offer a quick implementation for most of the solutions, which can take less than a day or two or max by week. Our system is simple and user-friendly, and anyone can learn it without any technical knowledge. If the solution is customized, it will depend on how long the necessary adjustment will take.
Pricing depends on the project’s scope, complexity, and timeline. We provide detailed quotes after an initial consultation. for the ready to use product we have a standard fixed pricing based on the version starter, standard and advanced etc.
We accept Cheque Payable to “Opta Soft Technologies LLC”, Cash Payment, Cash Deposit, Bank transfers, credit/debit cards, and other secure payment methods. We have Business account in Commercial Bank of Dubai (CBD), National Bank Of Ras Al Khaimah (RAK) and First Abu Dhabi Bank (FAB) as well.
We use a variety of technologies including Vb.net, C#, Java, Php, Python, .NET, Angular, React, and cloud platforms like AWS and Azure.
Yes, we provide ongoing support and maintenance services to ensure your software continues to run smoothly. Our support team is available 24/7 via phone, email, WhatsApp and live chat. You can find the contact details on our Contact page.
Yes, we have extensive experience working with clients in the UAE and understand the specific requirements of the local market. We have worked with various clients across industries including retail, healthcare, retail, hospitality and government sectors. You can view our client portfolio on our website.
Yes, we offer a free initial consultation to discuss your project requirements and how we can help.
Our terms of service detail the legal agreement between our company and our clients. You can read the full terms on our Terms of Service page.
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